Privacy Policy – ong777

1. Introduction

1.1 This Privacy Policy ("Policy") describes how ong777 ("we", "us", "our", "ong777") collects, uses, stores, and discloses personal data obtained through your use of the ong777 platform at ong777.biz, including all associated games, services, and features.

1.2 ong777 is committed to protecting the privacy and personal data of all users of the platform. This Policy has been prepared in accordance with applicable data protection legislation and the personal data handling requirements of international gaming authority compliance frameworks applicable to ong777's operating licence.

1.3 By registering an account, making a deposit, or otherwise using the ong777 platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not consent to this Policy, you must not use the ong777 platform.

1.4 This Policy should be read in conjunction with ong777's Terms & Conditions, which govern the overall use of the ong777 platform and are incorporated into this Policy by reference.

2. Personal Data We Collect

2.1 ong777 collects personal data through several channels: directly from you during registration and account use, automatically through your interactions with the platform, and in limited cases from regulated third parties for verification purposes.

2.2 The categories of personal data ong777 may collect include:

2.3 ong777 does not collect sensitive personal data (e.g., racial or ethnic origin, health data, religious beliefs) unless it is voluntarily provided by you in the context of a responsible gaming self-assessment or support interaction, in which case it is processed solely for the purpose of providing the relevant support service.

3. How We Use Your Personal Data

3.1 ong777 uses the personal data it collects for the following specific purposes:

• Account management: Creating, verifying, and maintaining your ong777 account, processing your ong777 login requests, and managing account security.
• Identity verification (KYC): Confirming that you meet the age and eligibility requirements to use the ong777 platform, in accordance with international gaming authority compliance obligations.
• Payment processing: Facilitating deposits and withdrawals via FPX, Maybank2u, CIMB Clicks, Public Bank, Touch 'n Go eWallet, Boost, and other supported Malaysian payment methods.
• Fraud prevention and anti-money-laundering (AML): Detecting, investigating, and preventing fraudulent activity, money laundering, and other unlawful use of the ong777 platform, as required under applicable regulatory obligations.
• Platform operation and improvement: Delivering games and services, analysing platform usage, diagnosing technical issues, and improving the ong777 user experience.
• Customer support: Responding to your enquiries, resolving disputes, and providing assistance with your ong777 account.
• Responsible gaming: Monitoring gaming behaviour to identify potential problem gambling indicators and applying protective measures where appropriate, including voluntary and mandatory limit-setting tools.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates — subject to your marketing preferences. You may opt out at any time via your ong777 account settings.
• Regulatory compliance: Fulfilling reporting obligations to regulatory authorities as required under ong777's operating licence and applicable law.

4. Legal Basis for Processing

4.1 ong777 processes your personal data on the following legal bases, depending on the purpose of processing:

• Contractual necessity: Processing required to fulfil ong777's obligations under the Terms & Conditions you have accepted, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable laws and regulatory requirements, including KYC/AML obligations under ong777's operating licence.
• Legitimate interests: Processing necessary for ong777's legitimate business interests, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights and interests.
• Consent: Processing based on your explicit consent, including marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing and Disclosure

5.1 ong777 does not sell, rent, or trade your personal data to any third party for commercial purposes.

5.2 ong777 may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment processors: Financial institutions and e-wallet providers (including FPX network participants, Touch 'n Go, Boost, Maybank, CIMB, and Public Bank) for the purpose of facilitating transactions on the ong777 platform.
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and screen against applicable sanctions lists.
• Game technology providers: Software providers whose games are hosted on the ong777 platform, to the extent that game-level data is required for gameplay or audit purposes.
• IT and hosting providers: Cloud infrastructure and hosting providers engaged to operate and maintain the technical infrastructure underpinning the ong777 platform.
• Regulatory authorities: Gaming regulators, financial intelligence units, and law enforcement agencies, where ong777 is legally required to disclose data under applicable law or its operating licence conditions.
• Professional advisers: Legal, accounting, and audit firms engaged by ong777 in the ordinary course of business, subject to professional confidentiality obligations.

5.3 In the event of a merger, acquisition, or sale of substantially all of ong777's assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection standards being maintained.

6. Cookies and Tracking Technologies

6.1 ong777 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device when you visit ong777.biz.

6.2 ong777 uses the following categories of cookies:

• Essential cookies: Required for the ong777 platform to function correctly, including maintaining your ong777 login session and enabling secure transactions. These cookies cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to collect aggregated, anonymised data about how users interact with the ong777 platform, enabling ong777 to identify and resolve technical issues and improve the user experience.
• Preference cookies: Used to remember your platform settings and preferences, such as language and display options.

6.3 You may configure your browser to refuse or delete cookies. Note that disabling essential cookies may impair the functionality of your ong777 account, including your ability to log in and access games.

7. Data Retention

7.1 ong777 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligation.

7.2 As a general guide, ong777 applies the following retention periods:

• Account and identity data: Retained for the duration of your ong777 account, and for a minimum of five (5) years following account closure, in compliance with AML regulatory requirements.
• Transaction and gaming records: Retained for a minimum of five (5) years from the date of the transaction or gaming session, or such longer period as required by ong777's operating licence.
• Support communications: Retained for three (3) years from the date of the communication, unless the communication relates to an ongoing dispute or legal proceeding.
• Technical and log data: Retained for twelve (12) months, unless required for longer for security investigation purposes.

7.3 Where personal data is no longer required for any lawful purpose, ong777 will delete or anonymise it in a secure manner.

8. Your Data Rights

8.1 Subject to applicable data protection law, you have the following rights in relation to your personal data held by ong777:

• Right of access: You may request a copy of the personal data ong777 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data in your ong777 account.
• Right to erasure: You may request deletion of your personal data, subject to ong777's legal retention obligations (including AML and regulatory requirements which may prevent immediate erasure).
• Right to restrict processing: You may request that ong777 restrict the processing of your personal data in certain circumstances.
• Right to data portability: You may request a machine-readable copy of personal data you have provided to ong777 for transfer to another service provider, where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to ong777's processing of your personal data for direct marketing purposes at any time.

8.2 To exercise any of the above rights, contact ong777's support team at [email protected]. ong777 will respond to verifiable data rights requests within thirty (30) days.

9. Data Security

9.1 ong777 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and ong777's servers.
• Encrypted storage for sensitive data including identity documents and financial information.
• Role-based access controls ensuring that ong777 personnel can only access personal data relevant to their specific function.
• Regular security assessments and penetration testing of the ong777 platform infrastructure.
• Multi-factor authentication for ong777 administrative systems.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ong777 will notify you and the relevant regulatory authority without undue delay, in accordance with applicable breach notification obligations.

9.3 You are responsible for maintaining the security of your ong777 login credentials. ong777 strongly recommends enabling two-factor authentication on your account and using a unique, strong password that is not used on any other platform.

10. Minors and Age Restriction

10.1 21+ The ong777 platform is strictly intended for users aged 21 and above. ong777 does not knowingly collect personal data from persons under the age of 21.

10.2 If ong777 becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will promptly close the associated account, delete the personal data, and reverse any transactions associated with the underage account.

10.3 If you believe that a minor has registered an account on the ong777 platform, please contact ong777 support immediately at [email protected].

11. Third-Party Links

11.1 The ong777 platform may contain links to third-party game providers, payment gateways, and regulatory bodies. ong777 is not responsible for the privacy practices or content of those third-party websites and services. This Policy applies solely to personal data collected and processed by ong777 in connection with the ong777.biz platform.

11.2 ong777 recommends that you review the privacy policies of any third-party services you access through the ong777 platform.

12. Changes to This Policy

12.1 ong777 reserves the right to update this Privacy Policy at any time to reflect changes in data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered users via the email address on file or via a prominent notice on the ong777 platform, with at least seven (7) days' notice before the updated Policy takes effect.

12.2 Your continued use of the ong777 platform after the effective date of an updated Policy constitutes acceptance of the revised terms. If you do not agree to the revised Policy, you may request account closure and withdrawal of any available balance.

13. Contact and Data Enquiries

13.1 For questions, complaints, or data rights requests relating to this Privacy Policy or ong777's data processing practices, please contact the ong777 Data Protection team via:

• Email: [email protected]
• Live Chat: Available 24/7 from the ong777 platform after completing ong777 login.

13.2 ong777 aims to resolve all data-related enquiries within 30 days. Complex requests, including those involving regulatory data access, may take longer, in which case ong777 will inform you of the extended timeline.